Home >> Skills and Experience

Management

Since 2006, I've helped to run a $1-2M web design firm for University of Chicago. I know the components needed to run a small business, including billing, handling customers, accounts payable, accounts receivable.

Do you need to do more online with less money? Not sure which portfolio of tools will server you best? I can help you locate the online tools you'll need or help you find a developer if the right tool doesn't exist for you. I have over 10 years experience in website application and development work in higher education.

  Calendar

University of Chicago // Events Calendar Replacement

Financial Processes

University of Chicago // Departmental Overhaul of Financial Processes

 


User observation

Do you need to decide what to build, what service to provide, or how to present yourself visually? How do you make a good decision? By observing your users (both current and future) and seeing how they actually behave. I have experience in direct observation, interviewing, on-site research, and research analysis.

  University of Chicago Hospitals:  R2 MICU experience

University of Chicago Hospitals // R2 MICU experience

Archeworks // Design 4 Stroke

Archeworks // Design 4 Stroke

 


Design Analysis and Planning

Once you've researched your users, how do you process mounds of visual, written and transcripted data? I can analyze your customer data using modern analysis methods. When you've established who your users are and what they want, it's easier to design a website, experience or product for them!

  Design Analysis: Bottled Water

Design Analysis // Bottled Water

Design Planning

Platform Design Planning // Juncture Opportunity Engine

 


Copy Writing

I've had many years of experience putting thoughts into words.

  University of Chicago Hospitals //  R2 MICU experience

University of Chicago Hospitals // R2 MICU experience

Bottled Water

Design Analysis // Bottled Water

 


Process mapping

Often, when clients look to build or update a website, it's the first time they've taken a hard look at the way they work. I have 8 years of experience listening to clients as they describe the process of their work, mapping it visually, and then suggesting the appropriate tools to get the work done.

  Financial Processes

University of Chicago // Departmental Overhaul of Financial Processes

 

 


Prototyping

Sometimes you'll need to make something in order to think about it. I have prototyped simple solutions that lead to better ideas.

  Archeworks // Design 4 Stroke

Archeworks // Design 4 Stroke

Kat Kave

Pet Weight Loss // My Cat Tito